Shipping and Returns

Shipping

Where do you ship?

TAKE ships within the mainland United States: the 48 contiguous states and Washington DC. We are not able to deliver to Alaska, Hawaii, US territories, or APO and FPO military addresses at this time. International shipping is not available.

If you are outside our current delivery area and would like to be notified when we can reach you, email care@takecomplete.com.

How long does processing take?

Orders are processed within one to three business days, Monday through Friday. Orders placed on weekends or public holidays will begin processing the next business day.

How long does delivery take?

Standard delivery takes five to ten business days from the date of shipment. You will receive a tracking number by email once your order has shipped.

Is shipping free?

Orders over $80 ship free. Orders under $80 are charged a flat shipping rate at checkout.

Can I change my shipping address after ordering?

Address changes can be accommodated if the order has not yet been processed. Contact us at care@takecomplete.com as soon as possible with your order number and updated address. Once an order has shipped, address changes are not possible.

Returns and Refunds

What is your return policy?

We offer a 30-day satisfaction guarantee on all TAKE products. If you are not satisfied with your purchase for any reason, contact us within 30 days of delivery and we will arrange a full refund or exchange.

How do I start a return?

Email us at care@takecomplete.com with your order number and a brief note about your experience. We respond within 2 business days, Monday through Friday. Every request is reviewed individually. Once your return is approved we will send you return instructions and the address to send it to.

When will I receive my refund?

Once your approved return is on its way back to us, refunds are processed within five to seven business days and returned to your original payment method. Depending on your bank, it may take an additional three to five business days to appear on your statement.

Are there any products that cannot be returned?

The capsules, powders and sachets are covered whether or not they have been opened. For hygiene reasons an opened bottle of TAKE Regrowth cannot be returned unless it arrived damaged or defective, in which case we will replace it at no charge. Requests made more than 30 days after delivery cannot be accepted.

Subscriptions

Do you offer subscriptions?

Yes. Each of the eight Essentials can be bought once or set to recurring delivery. Subscribe and save takes 10% off every order. The Systems and The Eight are one-time purchases.

How often will my order arrive?

You choose the interval on the product page: every 4, 6, or 8 weeks for the capsules, powders and sachets, and every 2, 3, or 4 months for Regrowth, where one bottle lasts well beyond a monthly cadence. You can change the interval at any time.

How do I pause, change, or cancel a subscription?

At any time before your next billing date, with no penalty, no cancellation fee, and no minimum number of orders. Manage your subscription from your customer account, or email care@takecomplete.com with your order details. Cancellations submitted after a billing date has passed cannot be applied to that order, which is then covered by the 30-day guarantee above.

Are subscription orders covered by the guarantee?

Yes. Every delivery is covered by the same 30-day satisfaction guarantee.

Questions

For anything not covered here, reach us at care@takecomplete.com. We respond within 2 business days, Monday through Friday.